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HOTEL ROYAL KUALA LUMPUR, Kuala Lumpur – Your ideal downtown stay
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Key details
Hotel Overview
Jalan Walter Grenier,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
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Jalan Walter Grenier,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Map view
Jalan Walter Grenier,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.1
mi
Mall
Suria KLCC
1.0
mi
Park
KLCC Park
1.6
mi
Mall
Chinatown
1.3
mi
Aquarium
Aquaria
5100 ft
Kuala LumpurMalaysia
Dataran Merdeka
1.3
mi
Kuala LumpurMalaysia
Alor Street
2200 ft
Market
Central Market
1.5
mi
Event hall
Kuala Lumpur Convention Centre
3700 ft
Mall
Fahrenheit 88 Shopping Mall
2400 ft
Mosque
National Mosque of Malaysia
1.4
mi
Mall
Lot 10
2400 ft
Stadium
Merdeka Stadium
1.6
mi
Stadium
Stadium Negara
1.6
mi
Theme Park
Berjaya Times Square Theme Park
2600 ft
KLCC - Bukit Bintang Pedestrian Walkway
3600 ft
Pagoda
Sri Maha Mariamman Temple
1.4
mi
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.2
mi
Museum
Petrosains Science Discovery Centre
1.1
mi
Park
KL Forest Eco Park
1.1
mi
Mall
Petaling Street
1.3
mi
438 Jalan Tun Razak
Trec Kl
1.1
mi
Shopping Area
The Weld
1.0
mi
Nearby
Mall
Sungei Wang Plaza
1300 ft
Mall
Pavilion KL
1500 ft
7 Jalan Bintang
Low Yat Plaza
2000 ft
Mall
Bukit Bintang
700 ft
Museum
Museum of Illusions
600 ft
Museum
Selfie Museum KL
700 ft
Kuala LumpurMalaysia
Bintang Walk
500 ft
Restaurants
The Tokyo Restaurant
200 ft
50 Jalan Sultan Ismail Lot 10
Tonkatsu Anzu
300 ft
50 Jalan Sultan Ismail Lot 10
Toriden Kuala Lumpur
200 ft
50 Jalan Sultan Ismail Lot 10
Takumi Craft Beer Bar
600 ft
Isetan The Japan Store
TOUAN Japanese Restaurant
500 ft
50 Jalan Sultan Ismail Lot 10
Torikin
600 ft
Lot 10 Shopping Centre Jalan Sultan Ismail Lot P1 Unit P1-15 level 4
The Library Coffee Bar
500 ft
1Utmana New Wing
Gelatomio
500 ft
Lot 10 Jalan Bintang
Molten Chocolate Cafe
700 ft
100 Ss21/39 Damansara Utama
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
Convenient location
Helpful staff
Room improvement needed
Dining below expectations
8.2/10
Great
Rooms
7.8
Location
8.7
Service
7.7
Dining
6.3
Guest reviews
8.2/10
based on 7 reviews
7.9
7.9/10 based on 1373 reviews
Bill
United Kingdom,
May
2024
6.6/10
I was pleasantly surprised by the rooms, especially the lovely bathroom, but noticed they were a bit old and had issues with aircon condensation. The service was a mix of friendly and neglectful staff. The location was fantastic, close to everything, but some found it disappointing. The dining options were limited, but the spread was decent. Overall, a mix of positive and negative experiences.
Rooms
7.0
The rooms were out of my expectation and I loved the bathroom. However, they were quite old and had issues with aircon condensation.
Service
6.0
The staff were mostly nice and friendly, although there were instances of them not being helpful. It was a mix of experiences.
Location
8.0
The location was stones through from the city centre and near the train and MRT station, making it easy to find lunch and dinner places.
Dining
5.0
The dining experience was ok, but some found it tasteless with limited choices.
Facilities
7.0
The facilities were decent, with some positives and negatives.
David
United Kingdom,
May
2024
8.0/10
The hotel offers reasonable size, clean rooms with a good view of the Twin Tower. The spacious and comfortable rooms could be improved, especially the bathrooms. The service is pleasant and helpful, with attentive staff always ready to assist. The strategic location near train and MRT stations allows for quick check-in and check-out, ideal for starting the day promptly. However, the weak mobile internet signal in the rooms is a drawback. The dining experience is satisfactory but falls slightly below the expectations for a 4-star hotel.
Rooms
8.0
The rooms were reasonably sized, clean, and provided a good view of the Twin Tower.
Service
9.0
The service was friendly and helpful, with staff always ready to assist.
Location
8.0
The strategic location near train and MRT stations allowed for quick check-in and check-out processes, making it convenient to start the day.
Dining
7.0
The dining was satisfactory but didn't meet the expectations for a 4-star hotel.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
Convenient location
Room improvement needed
Tom
United Kingdom,
March
2024
8.4/10
I had a fantastic stay at this hotel! The rooms were great with a good view of the Twin Tower, super clean, and had fantastic amenities including toilets. The service was top-notch, with friendly and helpful staff willing to go the extra mile, from changing my room to arranging limousine rentals. The location was strategic and ideal, close to many attractions and public transport options. The dining experience was convenient and nearby to shopping centers, although limited. Overall, a wonderful value for money stay.
Rooms
9.0
The rooms were great, super clean, and fantastic to begin with, offering a good view of the Twin Tower.
Service
9.0
The staff was very friendly and helpful, always ready to assist with any request, making my stay truly comfortable.
Location
9.0
The hotel's location was strategic and convenient, near key attractions and public transport options, making it an ideal base for exploring the city.
Dining
7.0
The dining options were convenient and nearby to shopping centers, offering simple dishes.
Facilities
8.0
The hotel facilities were excellent, offering everything needed for a comfortable stay.
Denis
United Kingdom,
December
2023
7.0/10
The hotel rooms were super clean and fantastic to begin with, but they lack certain amenities to match a 4-star category. However, I had to pay for taxes again upon departure. The service from the staff was very kind and helpful, always smiling and courteous. The location was strategic and close to many attractions and public transport options, making it convenient for exploring. The dining experience was very limited and not comparable to the price. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms are decent in size, clean, and comfortable.
Service
9.0
The staff at the hotel were so helpful and caring towards their customers.
Location
9.0
The hotel's location is very good, near key attractions and public transport options.
Dining
5.0
The dining options were very limited and not up to par with the price.
Facilities
5.0
Facilities were less than adequate in service mentality.
Paul
United Kingdom,
November
2023
7.8/10
I was pleasantly surprised by the value for money this hotel offered. The rooms were clean, very comfortable, and spacious, making my stay quite pleasant. However, I was a bit disappointed not to receive the extra towels I requested for the children sharing the bed with us.
Rooms
8.0
The rooms were spacious, well-equipped, and clean.
Service
7.0
The staff saved my day when there was a mistake with my payment and were quite attentive overall, although some seemed less guest-focused.
Location
9.0
The strategic location near markets, restaurants, and public transportation was ideal for exploring the city.
Dining
7.0
The dining experience was good overall, catering to various nationalities but lacking some common meat options. The indoor pool was quite ordinary.
Facilities
The hotel offers a range of services and amenities to make your stay comfortable.
clean
missing towels
Glyn
United Kingdom,
April
2023
7.6/10
My stay at the hotel was a mixed bag. While the room air conditioning was a bit underwhelming, the location was fantastic for exploring the city. The service had its ups and downs, and the dining experience exceeded my expectations. Overall, a decent stay with room for improvement.
Rooms
7.0
The air conditioning in my room was not as effective as I had hoped, and the initial room lacked a window, but eventually, it cooled down.
Service
6.0
The staff were mostly nice and friendly, but I encountered challenges with hot water and Wi-Fi during my two-day stay.
Location
9.0
The hotel's location was excellent, with easy access to major shopping malls and public transport just steps away.
Dining
8.0
The dining experience surpassed my expectations, even though there were some issues with the setup timing.
Facilities
8.0
The facilities were satisfactory, and the hotel offered all the necessary amenities for a comfortable stay.
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